Enable your team to scale personalized CX
SIX equips your customer-facing employees to make personalized recommendations and drive growth
See how teams deliver recommendations
SIX is a recommendation platform that equips frontline employees to deliver personalized recommendations at scale. By activating the employee channel, brands deliver the personalized, authentic connection today's consumers expect — scaling the revenue and customer engagement frontline teams provide.
Solutions by Industry
SIX is built for industries with customer-facing teams. Across retail, travel and hospitality, and services, brands use SIX to drive personalized engagement and measurable revenue.
Retail
Equip sales associates to send personalized product recommendations and clienteling outreach via WhatsApp or text — increasing attach rate and repeat purchase without enterprise integration.
Explore SIX for Retail
Travel and Hospitality
Equip frontline concierges, advisors, and guides to share curated local experiences, itineraries, and partner recommendations that turn every guest interaction into a revenue and loyalty moment.
Explore SIX for Travel and Hospitality
Services
Equip in-field service teams and customer-facing staff to send hyper-local recommendations, aftercare guidance, and follow-up offers — turning service calls into ongoing customer relationships.
Explore SIX for ServicesHuman-Led Recommendations Platform
AI powers every stage of the SIX lifecycle — Collect, Curate, Share, Organize, and Optimize — making employee-led recommendations scalable for any brand.
Collect any recommendation
Build a library of recommendations - called Picks - of products plus experience content.
Curate visual mobile collections
Curate Picks into a "Six" — a visual, mobile collection of six related recommendations.
Share Sixes with customers
Share Sixes via WhatsApp, text, email, or QR code, and enable enterprise in-app messaging.
Organize across your team
Manage recommendations across your organization - central visibility yet employee-powered.
Connect to your ecosystem
Connect SIX to your existing systems to power more recommendations at scale.
Optimize and scale recommendations
SIX's AI-powered engine helps frontline associates scale personalized outreach.
Brands using SIX to create shared experiences
More than 10,000 recommendations have been shared in SIX
The business case for personalized recommendations
Personalized recommendations are an efficient and effective growth channel. According to McKinsey, personalization can reduce customer acquisition costs by as much as 50 percent, lift revenues by 5 to 15 percent, and increase marketing ROI by 10 to 30 percent.
5-15%
revenue lift
10-30%
Marketing ROI improvement
50%
Lower acquisition costs
The need to rethink customer engagement
The channels brands have relied on for two decades are changing drastically. And personalization still works (5–15% higher revenue when done well), but most of it is 1:many automation that doesn't feel personal to anyone.
Web traffic is falling
AI answers are replacing the click to your website.
Inboxes are filtered
AI decides which brand emails ever get seen.
Ad costs keep rising
Paid acquisition costs more every year.
Social is flooded
AI-generated content buries brand posts.
The Human Opportunity
The answer isn't squeezing more from saturated channels — it's activating a new one: the employee channel.
Equip frontline teams to deliver personalized recommendations at scale - the result is an effective and efficient channel.
Real 1:1 personalization, delivered by humans, scaled by AI.
Learn More
Brands are activating human-led personalization
Personalized, employee-led recommendations are a growing driver of revenue and customer loyalty.
McKinsey identifies 'offline' person-to-person experiences as the next horizon for personalization — yet fewer than 10% of companies deploy personalization beyond digital channels systematically today. 44% of CMOs expect frontline employees to deliver personalized offerings.
McKinsey & Company, The Future of Personalization
"Personalization will be the most exciting and most profitable outcome of the emerging AI boom." SIX delivers AI-powered, human-led personalization — built to drive revenue.
Harvard Business Review, Personalization Done Right
The clienteling AI market is projected to grow from $1.42B in 2024 to $9.25B by 2033 (21.4% CAGR). The primary driver is the rise in consumer expectations for tailored experiences — especially in retail and hospitality — with enterprises increasingly deploying AI that improves loyalty and sales conversion rates.
Growth Market Reports, Clienteling AI Market Research Report 2033Improve your engagement with
Get Started
Get started quickly sending and receiving recommendations